INDIAN IT EXPERTS TO HELP DENMARK

IT EXPERT SHORTAGE: “They are skilled, well motivated and well trained. Young Indian IT experts will help Denmark overcome a shortage of labour.”

For the next four years Denmark will have an annual shortfall of at least 1,000 IT experts needed to carry out the many large scale projects which are currently taking shape. So says Jeppe Hedaa, director of 7N, Denmark’s largest Danish owned IT consultancy company. And that is why 7N is now establishing a subsidiary in New Delhi in India.

“What we lack here in Denmark, we can find in India. Skilled, well motivated and well trained IT experts. I hope that in the next couple of years, we will

have around 100 people working in India.”

7N provides experts to 25 of Denmark’s largest companies including banks, insurance companies and companies with complex logistics. Firms like these do not use essentially readymade technologies like SAP, but develop their own systems from scratch.

“These are highly complex systems tailored to each customer based on their own architecture and programmes,” says Hedaa. “It requires systems people of

special calibre, who we know we can find in India.”

A year ago, 7N established its own subsidiary in Poland, which like India has many young qualified IT experts. The subsidiary in Poland led to 7N carrying out what Jeppe Hedaa calls its own ’nomad development’. Using this concept, 7N creates visions and ideas for IT systems in Copenhagen, after which small groups from the customer and the Polish experts get the system up and running. 7N in Copenhagen handles final adjustments and quality control.

“We are now going to India with our ’nomad development’, and we are very grateful that we now can see how to solve our major challenges in the staff area.”

http://www.7n.dk  

Handsfree communication from the Danish Embassy

India has the most call centres in the world. The industry currently employs 400,000 people, operating 150,000 work stations on a 24/7 basis. And the number of call centres is growing at a tremendous pace. The explosive rate of growth led the world’s leading manufacturer of handfree headsets, GN Netcom, to establish a liaison office in New Delhi in February 2005. The office, which is assigned to GN Netcom’s subsidiary in Singapore, inaugurated the Danish Embassy’s Incubator model in New Delhi.

“Since our entry into the Indian market in 2001, GN Netcom has proven itself to be a market leader in its goto-market model and through offering innovative products and valuable services to organisations such as Accenture, British Telecom, 24/7 Customer, Oracle and Global Vantedge to name just a few,” says Managing Director Peter Borup Jakobsen of GN Netcom, Singapore. “While we have concentrated on the call centre segment in India in the first year, we will start focusing on large companies and the consumer segment in 2006.”

In 2005, GN Netcom cemented its position as the world’s leading producer of both corded and wireless headsets. The headset divisions GN Mobile and GN Netcom operate in more than 30 countries and sell products in more than 80 countries worldwide through 80,000 retail outlets and speciality distribution channels. From being a niche product for call centres, headsets are rapidly becoming standard equipment for stationary phones and mobile phones in offices and homes all over the world. On the global consumer market, GN Mobile is generating annual growth rates estimated at more than 50 per cent p.a. On the office market through GN Netcom, annual growth rates are more than 25 per cent.

GN Netcom distributes its products in India through two distributors, Innova Telecom Pvt Ltd and Avaya Globalconnect Ltd.

http://www.gnnetcom.sg